Phil joined the Association in April 2016 as Chief Information Officer. He was previously the Head of IT for a large multinational jewellery retailer, Aurum Holdings. After graduating with an honours degree in Computer Science, Phil started his career as an analyst / programmer and quickly moved into managing a development team building bespoke systems for retail stores. He has been working in information technology for over 25 years, leading on infrastructure change, IT security, systems development and enterprise systems.

Having had a long career in technology, Phil has experienced a significant amount of change over the years from the humble days of 8-bit computing, floppy disks and modems up to the current day of the internet, virtual, mobile and cloud computing. Over the years he has led on significant change projects to drive business efficiency and digital transformation. He is a great believer in the customer experience and building solutions that make the lives of users easier. As a newcomer to the charity sector Phil has been able to utilise his experience in the commercial sector to assist the Association in becoming a leader in its use of innovative technology.

Phil lives with his wife, son and daughter in Leicestershire.